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Featured client video
Ambrosia Sanchez
Business Operations Manager, CRUMS Leasing
“I'm leasing them out to good customers who I genuinely want to do business with. And it's because of you. You're not only just bringing us any customer, you're bringing us the customers we want.”
In her words
- “I have phone calls coming in every single day, at least three or four. Not only phone calls, but emails coming in.”
- “Now we're at 91%, just because every single week I'm leasing out three trailers at a time.”
- “Some of them were only in the yard for seven days.”
CRUMS Leasing is where Love.Marketing built a complete AI operating system for a new leasing business, along with its website and marketing.
Read the CRUMS Leasing case study ↓Read the full interview transcript
[0:03] Interviewer: So tell me, what were you about to say?
[0:09] Ambrosia Sanchez: So I can't tell you enough how awesome you guys are. What you guys don't see on your end, because you're here on the digital end, but I have phone calls coming in every single day, at least three or four. Not only phone calls, but emails coming in.
[0:25] Ambrosia Sanchez: We just had to do a crackdown on customers that were not making payments, and we were a little scared to have all those trailers come back, because we were thinking, "Oh, we're not gonna be making these incomes." Ultimately, they weren't making their payments. We needed to have them come back. That was the best decision.
[0:45] Ambrosia Sanchez: But once the mechanics took a look at the trailers, they were leased out. Some of them were only in the yard for seven days. One of them, I think, was in there for three days. It came back, it got maintenance, and then we had a contract for it right away. And we don't have contracts for anybody until they are maintenanced. So same day, we were like, "Whoa, we just got one maintenanced." It was out the door. He came to pick it up, it was gone.
[1:16] Ambrosia Sanchez: And I can't tell you, when I look at our utilization rate, I think when we got a couple coming back, just because we had some repo, it was at 87%. And I was like, my heart was starting to race. And that was a week ago. Now we're at 91%, just because every single week I'm leasing out three trailers at a time.
[1:36] Ambrosia Sanchez: I'm getting them back from customers who were not paying, and I'm leasing them out to good customers who I genuinely want to do business with. And it's because of you. You're not only just bringing us any customer, you're bringing us the customers we want. It's going to be long-term relationships with us.
[1:52] Ambrosia Sanchez: So thank you. Every, every single week, I'm sending you guys three or four emails, and every single week you guys are doing it within one to two days, and it gets done. And I love that. And I'm just so excited. And thank you so much. Thank you. Because it wouldn't have been possible without you.
[2:10] Interviewer: Well, thank you.
Full 2:17 interview; the video above is an edited cut. Machine transcription with light punctuation edits.
What our clients say
"We got our first customer through a Google search! I really appreciate all the help and hard work with the marketing and getting everything set up. It's exciting to see the progress, and I'm looking forward to seeing what's next."
From Zero to Enterprise Operating System
Led by John Frazee , Fractional CMO & AI Marketing Consultant.
One platform replaced 7 disconnected tools, a fully operational leasing business launched from scratch, built entirely with AI in 90 days.
The CRUMS Leasing AI Operating System was architected and delivered by Fractional CMO John Frazee, working as the embedded AI Marketing Consultant on the build. For the full engineering breakdown of how the platform was assembled, read the full technical case study.
Marketing Engine
- 100+ SEO-optimized pages
- 16 hyper-local city pages
- 21 industry owner-operator guides
- 7 free business calculators
- AI chatbot + lead capture funnels
Leasing & Operations
- Multi-step application portal
- Role-based access: admin, customer, mechanic
- Fleet management dashboard
- Digital work order system
- DOT inspection forms with photo capture
Billing & Automation
- Recurring ACH subscription billing
- Automated email outreach sequences
- AI admin assistant (natural language)
- Call log viewer with recordings
- Toll tracking and automated reminders
About the Author
John Frazee is a Fractional CMO and AI Marketing Consultant serving founder-led businesses across the United States. Founder of Love Marketing and SEO Agency LLC, co-founder of AI Agency San Antonio. 28 years of digital marketing operator experience. Guest lecturer at Texas A&M University. Book a discovery call.
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