Local SEO
Google is starting to show how many reviews it deleted, and where that's headed.
Edward Sturm spotted a change in Google Maps in Europe that's a useful signal for the rest of us: Google has started showing, right on the listing, how many reviews it removed over defamation complaints.
What's happening (and where)
In the EU, businesses can challenge negative reviews as defamatory, and Google will often remove them, sometimes inflating ratings in the process. In response, Google now displays ranges like “101–150 reviews removed” for transparency. It's Europe-specific for now, but it tells you which direction review moderation is moving: more scrutiny, and more visibility into how a rating was actually built.
The takeaway for a local business
Ratings are becoming something Google actively audits and annotates, not a number you can quietly manufacture. The businesses that win long-term are the ones with a steady stream of real reviews from real customers, the kind no transparency feature can undercut. That's the review approach we run for local clients: earn them honestly, respond well, keep them coming. Boring, durable, and immune to the next crackdown. It's part of our Local SEO work.
Real reputation survives every policy change. That's marketing made with love.
About the author
About John Frazee
John Frazee is the founder of Love.Marketing, a San Antonio agency that’s helped local businesses grow through search, ads, social, and web for over 25 years. He and the in-house team keep a close eye on how search is changing so their clients don’t have to.
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